Strategic Operational
Workforce Partners
Build fully managed, SLA-accountable teams from Nairobi — operational in weeks, not quarters. One model. Six verticals. Zero overhead.
Every service delivered through the Augmented Teams model — dedicated staff, hosted infrastructure, process ownership, and SLA accountability. Choose the vertical. We build the team.
& Support Operations
Omnichannel support that scales with your business.
Dedicated teams managing every customer touchpoint — maintaining SLAs at volume.
From first contact to resolution, our CX teams embed inside your workflows, tools, and brand standards. Response times, escalation paths, and satisfaction benchmarks are owned by us — not left to chance.
- Voice & Live Chat Support
- Email & Social Media
- Technical Support (Tier 1 & 2)
- Customer Retention
- Order Management
- QA & Workforce Management
& Administrative
Accuracy, compliance, and operational continuity.
Embedded support that keeps your operations running precisely and consistently.
Our finance and admin teams integrate into your internal processes — maintaining the accuracy, compliance, and turnaround standards that keep your business functioning without friction or oversight burden.
- Bookkeeping & Reconciliation
- Payroll Processing
- Accounts Payable / Receivable
- HR Administration
- Compliance Management
- Reporting Support
& Product Support
AI, QA, and engineering support — without the delay.
Specialised teams keeping your systems and products moving at pace.
Our technology teams embed inside your development, QA, and data pipelines — delivering the specialised capacity that keeps products shipping and models improving without internal bottlenecks.
- Data Annotation & Labelling
- QA Testing
- Technical Helpdesk
- Product Operations
- Human-in-the-Loop AI
- Developer Support
& Marketing Ops
Pipeline growth and revenue efficiency at scale.
Dedicated support keeping your sales and marketing engine active and converting.
Our revenue operations teams handle the workflows that keep your pipeline full and your senior team focused on closing — not administrative overhead. Fully aligned to your targets, tools, and cadence.
- Prospect Research
- Lead Qualification
- Appointment Setting
- CRM Hygiene & Management
- Campaign Execution
- Client Relationship Support
Operational Support
Specialised teams aligned to your industry standards.
Terminology, compliance, and accuracy from day one — no ramp-up lag.
Our industry-specific teams are briefed to the workflows and regulatory requirements of your sector before they begin — ensuring the precision and compliance your vertical demands without the typical learning curve of outsourcing.
- Legal & Paralegal Support
- Healthcare Administration
- Logistics Coordination
- E-commerce Operations
- Financial Services Support
- Real Estate Administration
Workforce Models
Global hiring simplified — your structure, our infrastructure.
Multiple deployment models based on your needs, structure, and growth stage.
Whether you need a fully managed outsourced team, employer-of-record employment, or dedicated staff augmentation — we structure the engagement to fit your legal, operational, and commercial requirements. Infrastructure and oversight built in across all models.
- Employer of Record (EOR)
- Staff Augmentation
- Managed Teams
- Dedicated Staffing
- Infrastructure Support
- Hybrid Engagement Models
Six verticals. One team. Zero overhead.
Everything you need to scale — fully managed, SLA-accountable, operational in weeks.
Customer Experience
Voice, chat, email, and social — dedicated agents maintaining your SLAs across every channel.
Finance & Back-Office
Accurate, compliant bookkeeping, payroll, and admin support embedded in your processes.
Technology & Data
QA engineers, data annotators, and technical support keeping products moving without delay.
Revenue Operations
SDRs, lead qual, CRM management — keeping your pipeline full and your closers closing.
Industry-Specific
Legal, healthcare, logistics, and e-commerce specialists — briefed to your compliance needs.
Workforce Models
EOR, staff augmentation, managed teams — the right structure for your stage and jurisdiction.
The operational advantage built in.
Every Oasis team comes with four non-negotiable pillars — no add-ons, no tiered pricing, no negotiation required.
From your first discovery call to a fully briefed, operational team — without a single internal hire or infrastructure investment.
Build Your Global Team
with Confidence.
In 45 minutes, we will map exactly what a dedicated Oasis team looks like for your operation — the team size, the SLA structure, and a realistic go-live timeline. No pitch deck. No obligation.